This unit of competency involves the skills and knowledge required to support an affected community to develop a strategic approach to its recovery. Support may include strengthening ongoing community capacity; enhancing the social, economic, environmental and physical infrastructure of the community and resolving local and external issues hindering recovery.

The unit applies to personnel who work as managers in disaster recovery. It includes engaging with the community to enhance existing structures and networks, facilitating the community recovery committee's development of a strategic approach, facilitating the community's implementation of effective recovery strategies and facilitating sustainability of the community's recovery.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Engage community to enhance existing community structures and networks

1.1

Recovery plans and arrangements are implemented and manuals and contact lists are located

1.2

Key stakeholders and their potential interests, sensitivities, dependencies, roles and responsibilities are identified

1.3

Community capacity is assessed and gaps are identified

1.4

Gaps are addressed by developing and cultivating strategic relationships and building alliances with key individuals, groups and community leaders

1.5

Networks, organisations and individuals are provided with opportunities to examine issues and concerns

1.6

Opportunities are sought for involvement in community forums and decision making

1.7

A variety of communication and consultation methods are identified and used to provide the community with information suitable to language, literacy and cultural needs

2

Facilitate community recovery committee’s development of a strategic approach

2.1

Support is provided to the community to establish governance structures, in accordance with organisational procedures

2.2

Support is provided to the community with identification, assessment and prioritising of community needs and goals

2.3

Guidance is provided for recovery strategies that will address the community’s multiple concerns, needs and aspirations

2.4

Support is provided to the community to gather and consider feedback

2.5

Support is provided to the community to negotiate and select appropriate recovery strategies promoting community goals, plans and activities

2.6

Support is provided to the community to identify and develop strategies and links for community action

2.7

Support is provided to the community to review the community recovery committee’s strategic approach

3

Facilitate community’s implementation of recovery strategies

3.1

Support is provided to the community by identifying and mobilising existing resources

3.2

Strategies are suggested for accessing additional resources, as required

3.3

Resources are acquired using networks, as appropriate

3.4

Support is provided by developing implementation plans with the community

3.5

Support is provided to enable community based recovery activities

3.6

Self-management strategies are employed to ensure own wellbeing

3.7

Recovery strategies and activities, adequacy of resources and expenditure is monitored against implementation plans

3.8

Variations to implementation plans are suggested to accommodate changed circumstances

3.9

Ownership is promoted by informing stakeholders about recovery progress, specific activities and variations in recovery strategies and their implementation

3.10

Recovery process, decisions taken and outcomes are documented accurately, in accordance with organisational procedures

4

Facilitate sustainability of the community’s recovery

4.1

Recovery strategies are evaluated and recommendations are made for ongoing activities

4.2

An agreed departure plan is developed with sufficient lead time, in accordance with organisational procedures

4.3

Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient

4.4

Long term sustainability of the community is promoted

4.5

Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders

4.6

Audit and reporting requirements are completed, in accordance with organisational procedures

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Not applicable

Emergency Management